Mashrek Mobile Terms and Conditions

Welcome to Mashrek Mobile’s Ordering Website and Mobile Application! 

These terms and conditions outline the rules and regulations for the use of Mashrek Mobile's Ordering Website and Mobile Application.

By accessing this page we assume you accept these terms and conditions. Do not continue to use it if you do not agree with all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the Client. "The Company", "Ourselves", "We", "Our" and "Us", refers to the Company. "Party", "Parties", or "Us", refers to both the Client and the Company. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.


We employ the use of cookies. By accessing our Website, you agreed to use cookies in agreement with Mashrek Mobile's Privacy Policy.

Most interactive websites use cookies, which allow for the retrieval of user information. Cookies are used by our Website to enhance functionality, and create a better user experience. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, Mashrek Mobile and/or its licensors own the intellectual property rights for all material on our Website and Mobile Application. All intellectual property rights are reserved. You may access this from our Website and Mobile Application for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from our Website and Mobile Application
  • Sell, rent or sub-license material from our Website and Mobile Application
  • Reproduce, duplicate or copy material from our Website and Mobile Application
  • Redistribute content from our Website and Mobile Application

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Terms And Conditions Generator and the Privacy Policy Generator.


Without prior approval and written permission, you may not create frames around our Web Pages that alter in any way the visual presentation or appearance of our Website or Mobile Application.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read the Privacy Policy

Delivery Policy & Methods

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our Website and Mobile Application are available for delivery to addresses in Amman.

3. Delivery Time

Delivery times are based on the standard timing of 30-45 minutes for places sending same day orders, 24 hours for places sending next day orders, or as stated at check-out for those with pre-order requests. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

4. Delivery Fees

Delivery fees are based on the prices associated with delivery to each area. To find out how much your order will cost, add your address upon checkout, and an estimated fee will appear for delivery.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our Website and Mobile Application and their use. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.



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